{"id":102,"date":"2026-09-28T23:56:35","date_gmt":"2026-09-28T23:56:35","guid":{"rendered":"https:\/\/orthbookkeepingservices.com\/?page_id=102"},"modified":"2026-09-29T00:52:07","modified_gmt":"2026-09-29T00:52:07","slug":"faqs","status":"publish","type":"page","link":"https:\/\/orthbookkeepingservices.com\/?page_id=102","title":{"rendered":"FAQ&#8217;s"},"content":{"rendered":"\n<p class=\"has-accent-background-color has-background wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">IS QUICKBOOKS ONLINE REQUIRED TO SIGN UP FOR A BOOKKEEPING PACKAGE?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Yes. Our team must use Quickbooks Online in order to handle the bookkeeping and keep the costs low for you. Versions &#8211; Simple Start, Essentials, Plus, or Advanced are all acceptable. Quickbooks Self Employed is not. If you have a current subscription, you are ahead of the game. No need to get another subscription. If you do not currently have a subscription, we can get you set up with the most affordable rates possible. We are able to offer 30% off to our new clients for 12 months. This is the best discount you can get with Quickbooks Online. We highly recommend signing up for Essentials or Plus to start.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u200b<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">&nbsp;<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">IS AN ENGAGEMENT LETTER REQUIRED?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Yes, an engagement letter is required and it will be sent for signature by the bookkeeper and the client once you accept our proposal.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">&nbsp;<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">WHAT INFORMATION DO I NEED TO SHARE?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Ideally, we will need access to your business bank and credit card accounts in order to efficiently complete your monthly financials. Many banks allow for accountant (read-only) access to bank accounts. This access helps us to keep our fees affordable and our efficiency high.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">&nbsp;<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">WHAT HAPPENS AFTER I SIGN UP FOR A&nbsp;BOOKKEEPING PACKAGE?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Once you sign and return the engagement letter, you will receive a welcome email that will include further instructions on how to get you onboarded so we can start working on your books ASAP.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">&nbsp;<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">WHAT QUALIFICATIONS DOES YOUR TEAM HAVE?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Quickbooks ProAdvisor Certification. Kaila is also a certified Community Bank Credit Analyst and holds a Bachelor&#8217;s Degreed. We belong to a large network of financial professionals so if there is a question we have not seen before, we have a lot of resources in our back pocket to find an answer for you fast.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">&nbsp;<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">WHAT HOURS DO THE BOOKKEEPERS AND OTHER TEAM MEMBERS WORK?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Due to the flexible nature of bookkeeping work, many team members work various hours of the day and night. However, we use standard M-F 9-4 work hours to address emails and phone calls.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">&nbsp;<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">IF I HAVE A QUESTION, HOW LONG DOES IT TAKE TO GET AN EMAIL RESPONSE?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u200bWe pride ourselves in being very responsive to our clients important inquiries. We strive to respond within a commercially reasonable period of time but no longer than 3 business days (except over weekends and holidays). If we are very busy, we will respond to let you know we&#8217;ve received your email and will address it shortly.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u200b<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/orthbookkeepingservices.com\/?page_id=42\" data-type=\"page\" data-id=\"42\">HAVE MORE QUESTIONS? CONTACT US<\/a>!<\/p>\n\n\n\n<p class=\"has-accent-background-color has-background wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>IS QUICKBOOKS ONLINE REQUIRED TO SIGN UP FOR A BOOKKEEPING PACKAGE? Yes. Our team must use Quickbooks Online in order to handle the bookkeeping and keep the costs low for you. Versions &#8211; Simple Start, Essentials, Plus, or Advanced are all acceptable. Quickbooks Self Employed is not. If you have a current subscription, you are [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-102","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ&#039;s - Orth Bookkeeping Service<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/orthbookkeepingservices.com\/?page_id=102\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ&#039;s - Orth Bookkeeping Service\" \/>\n<meta property=\"og:description\" content=\"IS QUICKBOOKS ONLINE REQUIRED TO SIGN UP FOR A BOOKKEEPING PACKAGE? Yes. 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